Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Connect With Our Experts Today
Reach Out to Our Dedicated Sales Team for Your Inquiries
01
Initiate
The process begins with initial contact
In this first step, we establish communication with the client to understand their needs and expectations, setting the foundation for the project.
02
Review
A comprehensive plan is formulated
During this stage, we analyze the client’s requirements and develop a tailored plan that addresses their specific needs and objectives.
03
Process
A detailed proposal is created
This step involves gathering all necessary information
04
Finalize
The final step ensures that all details are confirmed and the proposal is ready for submission, ensuring quality.